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How we protect your account and payment information

When you open an account with us, your personal details, payment history and gameplay activity stay secure behind encryption.

Encrypted account loginVerified payment processingClear data retention rules
tanjung899 link How we protect your account and payment information
REACH OUR TEAM

How to contact us about your privacy

We keep customer support channels open across email, live chat and phone so you can ask about your data, request changes or report a concern any…

Live chat Click the chat icon in the bottom-right corner of the lobby.
Email support Email [email protected] with your account email and specific request.
Account settings Log in to your tanjung899 link account, go to Settings > Privacy, and manage…
HOW WE SAFEGUARD

Your account security and data handling practices

tanjung899 link uses industry-standard encryption (TLS 1.2 and above) to protect data in transit between your device and our servers.

Encryption

All data travelling between your phone or computer and our servers is encrypted with TLS 1.2.

Payment security

DANA, OVO, GoPay and QRIS deposits are tokenised so we never hold your actual account number.

Cookie control

We use session cookies to keep you logged in and analytics cookies to see which features you use.

Data deletion

Request deletion of your personal data anytime via live chat or email.

Dispute resolution

If you believe we've mishandled your data, contact [email protected]. Escalations are reviewed by our compliance officer within five business days.

Policy updates

We notify you by email if this privacy policy changes. Material changes require explicit consent.

Frequently asked privacy questions

Players often ask how their data flows through our system, what happens after they close an account, and how to download or delete their information. We've answered the questions we hear most — and our support team is always ready to clarify anything else.

Your account data is archived and anonymised after 90 days. Payment history and deposit records stay on file for three years to comply with local financial regulations. Personal details like your name, phone and email are deleted unless you request otherwise or local law requires retention.

Yes. Go to Settings > Privacy > Download My Data or email [email protected] with your account email. You'll receive a file with your profile, transaction history, gameplay logs and account settings within five business days.

We store a tokenised reference to your payment method for as long as your account is active so withdrawals process smoothly. If you remove a payment method from your account, we delete the token immediately. Deposit and withdrawal receipts are kept for three years for compliance.

We share anonymised, aggregated gameplay statistics with our game partners (like Pragmatic Play or Evolution) to help them improve their titles. Your individual game sessions, bet amounts and outcomes are never sold. Where local law permits, we may share behavioural insights to detect fraud and money laundering.

Log in and go to Settings > Communication Preferences to unsubscribe from promotional emails instantly. For cookies, visit Settings > Privacy and toggle off non-essential analytics. You'll stay logged in and can still play; you just won't see personalised game recommendations.

Contact live chat or call our support line immediately. Change your password from a secure device and enable two-factor authentication in Settings > Security. We'll review your account for unauthorised activity and help you secure any pending withdrawals.

Yes. The app uses the same encryption and security standards as the website. Your login session is encrypted, and payment data is tokenised on both platforms. Always download the app from the official tanjung899 link site or your device's app store, never from a third-party link.