Reference

Know what you're signing up for

When you open an account on tanjung899 link, you're joining a platform with clear account rules, payment terms and withdrawal policies.

Account setup verified in secondsDANA, OVO, GoPay and QRIS terms explainedYour withdrawal rights are clear
Explore Lobby Read FAQ
tanjung899 link Know what you're signing up for
GET CLARITY ANYTIME

Reach us when you have questions

Our support team handles account queries, terms disputes and policy questions across multiple channels.

Live chat Chat with our support team through the lobby help icon.
Email support Send detailed queries to our support inbox. Expect replies within 24 hours on weekdays.
In-app help centre Browse our help section inside the app for instant answers on account setup, payment…
HOW WE HANDLE YOUR DATA

Account security and your privacy

Your account data is encrypted and stored securely behind multi-layer authentication. We use industry-standard protocols for login, payment processing and withdrawal verification.

Data encryption

All account data travels over HTTPS and is encrypted at rest.

Authentication layers

Your account uses two-factor verification on login from new devices.

Cookie management

We use session cookies to keep you logged in and analytics cookies to understand how you use the lobby.

Data retention

Account records, transaction history and communications are kept for seven years for regulatory compliance.

Access your records

Contact our support team to request a copy of your personal data, payment history or account activity.

Update or correct data

You can update your email, phone number and address directly in account settings.

Common questions about our account terms

No. Your account is personal and tied to your identity. Sharing login details or transferring account ownership violates our terms and will result in account closure. If you want to help a friend join, direct them to open their own account through the lobby sign-up page.

Use the 'Forgot Password' link on the login page. We'll send a reset link to your registered email within two minutes. Click it, choose a new password and you're back in. If you don't receive the email, check your spam folder or contact support.

No. One account per person, verified by identity. Opening multiple accounts is a breach of terms and any extra accounts will be suspended. Deposits from those accounts are forfeited and cannot be withdrawn.

After verification, withdrawals usually clear within 24 hours to your registered payment method. QRIS transfers are often faster, arriving in under an hour during business hours. Bank transfers may take one to two business days depending on your bank.

We accept Indonesian KTP, passport or driving licence. Upload a clear photo of the front and back through the verification page in your account settings. Verification typically completes within four hours. If rejected, support will explain why and let you resubmit.

Yes. You can add new payment methods (DANA, OVO, GoPay, QRIS or bank transfer) in your wallet settings anytime. Withdrawals must go back to the payment method you deposited from, so keep that account accessible.

Inactive accounts stay open indefinitely, but your funds remain. If your account is inactive for 12 months and you have a balance, we'll send a notice to your registered email. After 24 months with no login, dormant account fees may apply where local law permits; contact support to reactivate.

Related Pages

tanjung899 link Indonesia About Us tanjung899 link Login tanjung899 link Casino Register